Ian M. has extensive experience in management and regulatory compliance across various prominent companies. Currently, Ian serves as a CitiService Premium Corp Group Manager and Vice President Global Service Manager at Citi from April 2024 to July 2024. Previously, Ian worked at Farmers Insurance Group of Companies from September 2012 to February 2020 in Corporate Compliance, overseeing regulatory compliance activities and conducting compliance reviews. Ian's earlier career includes a role as Business Operations Manager at 21st Century Insurance from February 1997 to September 2012, leading teams in complaint resolution and state mandated reporting. Additionally, Ian held a similar position at AIGM from 1997 to 2009. Ian is pursuing a degree in Communication and Media Studies at the University of Delaware.
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