Jacqueline Webb is a Director in the Institutional Client Group Operational Risk Transformation at Citi, where they currently lead change initiatives. With a strong background in behavioural risk and cash management, they have previously held senior roles at HSBC and Barclays Corporate, focusing on operational risk oversight and business management. Jacqueline has demonstrated expertise in executing complex remediation projects and possesses excellent communication skills, enabling them to build trusted relationships with senior executives. Educated at the University of Surrey, Jacqueline earned a BSc Honors degree.
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