James H. is a seasoned product management leader with a strong focus on driving technological innovation and delivering scalable, customer-centric solutions. Currently serving as Vice President of Citi Travel Product Development, they leverage data-driven decision-making and agile methodologies to optimize user experiences and improve customer satisfaction. Previously, James held senior roles at Delta Air Lines, United Airlines, Microsoft, and IHG Hotels & Resorts, where they effectively led teams and managed complex, multi-phased initiatives. James is pursuing education at both Georgia State University and North Carolina Agricultural and Technical State University, enhancing their expertise in business and economics.
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