Jeff Crawford

Jeff Crawford is a Managing Director at Citi, serving as the Global Head of Financial Threats since September 2021, where they focus on financial crimes prevention and detection across consumer business portfolios. With over 28 years of experience in financial services, Jeff has developed strategies in credit, lending, fraud, collections, and operational risk, consistently achieving results through effective communication and analytical skills. Prior to Citi, they held senior roles at Bank of America and MBNA, where they managed large teams and significant budgets while overseeing various aspects of credit operations and recovery.