Jeff Merrill is an experienced professional in risk management, specializing in anti-money laundering (AML), Know Your Customer (KYC) procedures, and operational risk. They held prominent positions at Citi from 2010 to 2017, including Senior AML Compliance Officer and Operational Risk Senior Manager, where they led substantial teams and managed high-risk client evaluations. From 2019 to 2021, Jeff served as KYC Director at Bank OZK, enhancing customer risk assessment processes and increasing review capacities significantly. Known for their leadership and process improvement skills, they have made significant contributions to risk and controls within the financial industry.
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