Jenna Rock is a results-driven Chief Operating Officer and Technology Strategy Executive with over 15 years of experience in enterprise IT, agile delivery, and digital modernization. Currently serving as the Chief Administrative Officer and Chief of Staff at Citi, Jenna has achieved significant cost savings of $500M through strategic workforce optimization and process efficiencies while managing a large organization of approximately 5,000 staff. Previous roles include leadership positions at JPMorgan Chase, where Jenna focused on marketing operations and human resources, streamlining processes and enhancing operational efficiency. Jenna earned a Bachelor of Arts in Communications from Penn State University, underscoring a strong foundation in business and corporate communications.
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