Jesse Steiner is a seasoned banking professional and contact center leader currently serving as the Director of North America Recovery Operations and Site President for Tucson CSC at Citi. With extensive experience in managing large teams and driving operational performance, Jesse previously held multiple vice president roles at Citi, leading diverse projects and enhancing customer service operations. Jesse's leadership has spanned both domestic and offshore teams, focusing on process improvements and stakeholder coordination. In addition to professional pursuits, Jesse serves on the Board of Directors for the Boys & Girls Clubs of Ada County, and is pursuing a B.S. in Political Science/Criminal Justice at the University of South Dakota.
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