Jill Wede is an Operational Risk Group Manager with over 20 years of experience in financial services and client management. They have held various roles, including Operational Risk Officer and Senior Manager of Quality Assurance at Citi, where they led compliance initiatives and quality monitoring programs. Previously, Jill also managed customer service operations at Cendant Corporation, implementing teams to enhance client satisfaction. Currently, Jill is pursuing a Bachelor of Science in Education at Southern Connecticut State University.
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