JoAnn Berger is the VP of Marketing Transformation and Delivery at Citi, where they lead initiatives in marketing technology, email marketing strategy, and omni-channel marketing. Previously, they served as VP of Email Channel Management and VP of Omni-Channel Marketing at Citi between 2017 and 2020. JoAnn also held positions as Account Manager at Affinity Solutions and Account Vice President at MasterCard. They have a BS in Applied Mathematics from Union College and an MBA in Business Administration from the Olin School of Business at Washington University in St. Louis.
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