John McDermott is currently an EMEA VWS Infrastructure Senior Systems Engineer at Citi, where they support all aspects of the Citrix Infrastructure. Previously, they served as a Regional 3rd Level Remote Access Engineer and Service Manager, focusing on remote access services for 17,000 users and liaising with global teams. John also provided Remote Desktop Support to corporate clients at Citi and gained valuable IT experience at Invest Northern Ireland and Issac Agnew. They are pursuing a degree in Mathematics and Computer Science at Queen's University Belfast.
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