John O'Connor is a Senior SRE Observability Service Engineer (VP) at Citi, where they focus on optimizing service resilience, availability, and performance. With a career that began in tech support at Dell, John has extensive experience, including roles as a Basis Admin at SAP and a Systems Engineer at Dimension Data. They transitioned to Citi in 2017, initially working in Application Performance Monitoring before formalizing their move to the Observability SRE team in 2025. John is dedicated to enhancing their team's capabilities and improving system monitoring through innovative solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices