Johnathan Collier is a seasoned knowledge management leader and technology manager currently serving as the SVP of Agile Transformation and Scrum Management at Citi since 2024. With a rich background in knowledge management systems and applications development, Johnathan has handled various roles, including managing teams, technology strategy, and vendor relationships over a tenure at Citi from 2016 to 2022. They hold a Bachelor of Science in Information Technology from Western Governors University and are KCS v6 certified. Prior to their leadership roles, Johnathan gained experience in customer service and training within various contact center functions.
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