Jon Burrows is currently the Global Head of Technology for Global and Direct Custody Asset Servicing at Citi, where they lead technology initiatives aimed at improving operational efficiency and service delivery. With extensive senior experience in operational, product, and technology roles, Jon previously served as an Executive Director at JPMorgan Chase, overseeing significant projects that enhanced operational systems and compliance within the Asset Servicing sector. They possess a strong background in program management, stakeholder engagement, and business analysis, with hands-on experience in both Agile and waterfall methodologies. Jon's expertise includes business process mapping, data management, and the integration of modern applications across diverse financial services.
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