Joseph Smith

Joseph Smith, MBA, serves as the Senior Vice President and Operational Risk Manager at Citi, a role held since 2021. Previously, they worked at JPMorgan Chase Bank, N.A. from 2012 to 2021, focusing on oversight and controls across various business lines, including Finance and Business Management. Prior to that, they were a Senior Account Representative at GM Financial from 2007 to 2009. Joseph possesses extensive experience in operational risk management and process improvement.