Kaley Buchanan

Kaley Buchanan is the SVP of Global Contact Center Digital Servicing at Citi, where they focus on enhancing customer self-service options and creating optimal digital experiences. Previously, Kaley served as VP of Alternative Servicing at Citi and VP of Internet at AT&T Universal Card Services. Kaley holds a Bachelor of Business Administration from the Rochester Institute of Technology and a Master of Business Administration with a concentration in Economics from the University of North Florida.