Karla Flores

Karla Flores is a Vice President Product Manager at Citi, where they oversee the Client Service team in Securities Services, managing around 40 institutional clients. With over 20 years of experience in banking, they previously held positions at HSBC, including Subdirector of Equities & Fixed Income Operations and Subdirector of Client Service. Karla was part of the team that implemented the Middle Office at HSBC to enhance operational support and control within the market. They earned a degree in Administration with a focus on Finance from Universidad Autónoma Metropolitana and a diploma in Finance from Universidad Nacional Autónoma de México.