Katherine Mesa is a bilingual professional with over nine years of experience in payments, technology, and process optimization in Latin America. They currently serve as a Markets OPS Process & Readiness Project Lead at Citi and as a Payments Operations Manager at Growe, where they lead payment operations across LATAM. Previously, Katherine held the position of Payments Operations Manager at Rappi, where they improved payment approval rates through data analysis and process optimization. Additionally, they worked as a Product Owner at Banco de Bogotá, managing the lifecycle of strategic initiatives. Katherine's expertise includes agile methodologies and digital transformation, contributing to operational efficiency in competitive environments.
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