Kaylon Ward possesses extensive experience in operational risk and financial services, currently serving as a Consent Order Operational Risk Officer and Vice President at Citibank since May 2022. Previous roles include positions at U.S. Bank as an Account Manager Financial Services and Project Analyst, where responsibilities encompassed loss mitigation and reporting process development. Kaylon also held various positions at Citi, including Anti Money Laundering Officer and issue management, alongside roles at Client Services Incorporated and InfoCision Management Corporation, focusing on account management, sales reporting, and team leadership. The professional background started at Dobson Communications as a Customer Service Manager and is supported by an education in Special Education and Teaching from the University of Missouri-Saint Louis.
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