Kim Cedrick is currently a CSO at Citi, where they manage billing, disputes, collections, and support for sales and management. With over four years of experience as an Operations Team Lead at TSD Global, Kim specialized in talent development, data analysis, and critical thinking. They previously held a position as a Sales and Service Specialist at Concentrix and completed an internship at Ingram Micro focused on customer service. Kim earned a Bachelor of Arts in Communication and Service Management from the University of Makati.
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