Kyle Ngo is currently the Experience Strategy Lead at Citi, driving global initiatives for Citi Services, which supports over 19,000 multinational corporations. Previously, Kyle was a Senior Experience Designer at the Boston Consulting Group (BCG) and contributed as a founding team member and product design lead for various innovative projects, including a stealth EduTech startup and an AI-powered carbon simulation tool at Terrascope. With a Bachelor’s Degree in Communication Design from The Glasgow School of Art, Kyle has amassed 9 years of experience in design, startups, and consulting, focusing on strategy and user experience across diverse industries. Additionally, Kyle served as a UX instructor, mentoring over 130 professionals in real-world design applications.
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