Kyle Schmidt is a Software Engineering Manager at Citi, where they have contributed significantly to the development of Conversational AI and the Citi Retail Services Chatbot. Previously, Kyle held roles as Lead Software Engineer and Senior Software Engineer at Citi, focusing on enhancing accessibility and performance across Citibank Online. Earlier in their career, they served as a Cashier Supervisor at Amazing Jake's Plano and worked as a Student Center Technician at Stephen F. Austin State University. Kyle earned a Bachelor of Arts in Information Technology from Stephen F. Austin State University in 2016.
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