Manish Rai is an Assistant Vice President at Citi, focusing on Private Banking and Wealth Management. With over 15 years of experience in customer support for IT products and services, they previously served as a Techno Functional Manager at Accelya Group, where they managed service management operations across various regions and successfully led a team to enhance client satisfaction and revenue recovery. Manish has also held roles as a Programming Analyst and Engineering Team Lead, where they contributed to significant projects in the aviation sector, ensuring effective production support and client training.
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