Mark Ersser is the Global Product Head of Investment Analytics and Reporting at Citi Investor Services, where they focus on global product development and management of various client reporting services. With 28 years of experience in the financial services industry, they have held significant roles at organizations such as JPMorgan Chase and Legal & General Investment Management. In their current position, Mark has created a scalable product that enhances client relationships and improves efficiency while also expanding into broader Middle Office services. Known for strong interpersonal and leadership skills, Mark has successfully built and led teams across geographic locations, ensuring client service excellence.
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