Matt M. is a seasoned professional with over 10 years of management experience in the financial services industry. They held the position of VP, Chief Operating Officer - Special Projects and Initiatives Lead at Citi and served as VP, Global Compliance Testing Chief of Staff at the same company from 2022 to 2023. Previously, Matt worked at HSBC as Assistant Vice President Operations - Foreclosure, where they managed a significant foreclosure portfolio and led a team focused on process improvement. They also have experience with APAC Customer Services and JPMorgan Chase & Co., showcasing a profound expertise in risk management, business processes, and operational efficiency. Matt is currently pursuing a degree in Business with a focus on International Business at Hillsborough Community College.
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