Michael J. Small

Michael J. Small, MAOM, is a seasoned executive with over 25 years of experience in the financial services industry, currently serving as the Head of Mortgage Servicing (Default) at Citi. They have a proven history of implementing effective solutions that enhance company growth and ensure regulatory compliance. Previously, Michael held various leadership roles at Bank of America and Citi, including positions focused on mortgage servicing and quality assurance. They have also contributed to revenue growth as the Senior Director of Mortgage Verification Services at Equifax. Michael holds a Bachelor’s degree and a Master’s degree in Business Administration from the University of Phoenix.