Michael Tseng is currently the Credit Operations Head at Citi UAE Wealth Operations, where they manage Credit Initiation/Underwriting, Fraud, Collections, and Data Analytics. With over 20 years of experience in credit operations, they have successfully led large teams and managed significant projects within the Global Collections environment. Previously, they held various positions at Citi, including Vice President of Global Collections Strategic Initiatives, where they optimized key collections applications and implemented digital solutions. Michael began their career as a Sub-Editor at C & E Publishing Pte Ltd before pursuing a Bachelor of Arts Degree at the National University of Singapore.
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