Michelle Caracci

Michelle Caracci is currently the AVP, Customer Service Senior Analyst at Citi, a position they have held since 2023. Prior to this role, they served as a Senior Credit Analyst at American Honda Finance Corporation in 2020, where they also led the Early Collections Team and held positions as a Senior Customer Account Representative and Customer Service Representative. Michelle's career began with experience as a Social Media Manager at The Cleaning Girl, Inc. from 2015 to 2016. They obtained a Bachelor of Arts in Professional Writing with minors in Interactive Media and Journalism from the University of Delaware, where they studied from 2010 to 2015.