Michelle Lucca is a high-energy, results-oriented professional who has over ten years of managerial experience in Customer Service, Credit, Transaction Services, Sales, and Client Management. Currently serving as the Senior Vice President at Citi Merchant Services, they have previously held the position of Unit Manager in Client Services at Citi Retail Services. Michelle's progressive leadership roles reflect a passion for exceeding financial and service objectives through exceptional service delivery and the development of high-potential staff into outstanding leaders. Their core competencies include multi-unit operations management, human resource management, project planning, sales analysis, and customer relations.
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