Michelle Malish

Michelle Malish is a digital product management leader and CRM strategist with extensive experience in various industries including finance, retail, and hospitality. Currently, they pursue a Bachelor of Science in Advertising at The University of Texas at Austin. Michelle has held key roles at organizations such as Citi, where they served as VP, Program Management Lead Analyst, and at TGI Fridays as Senior Director of Loyalty and Digital Marketing, where they innovated customer loyalty programs and digital strategies. Throughout their career, they have successfully built and managed high-impact digital marketing and customer retention initiatives that enhance brand value and profitability.