Palak is the Vice President of Site Reliability Engineering at Citi, where they currently work since 2023. With over 8 years of total IT experience and more than 7 years in DevOps, Palak previously held positions at JPMorgan Chase & Co. as a Site Reliability Engineer and at Wipro Limited as a Senior DevOps and Release Engineer. They possess expertise in AWS Cloud, containerization, CI/CD, monitoring, and infrastructure as code tools, among others. Palak earned a Bachelor of Science in Maths and Computer Science from Banasthali Vidyapith and a Master of Technology in Information Technology from Vellore Institute of Technology.
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