Pankaj Kumar

Pankaj Kumar is an experienced professional with a background in analytics and operational risk management. At Citi, Pankaj held the position of Manager, leading RPA implementation and analytics projects, and managing critical audit initiatives. Previous roles included Assistant Manager positions where Pankaj developed data marts and built data layer cubes for reporting, as well as executing mass acquisition campaigns. Earlier in the career, Pankaj worked as a Sr Associate at WNS Global Services, focusing on customer loyalty programs and campaign management, and as a Sr Business Analyst at EXL, providing analytics support for banking and logistics projects. Pankaj holds a B.Tech in Information Technology from Dr. M.G.R University, Chennai.