Patrick Hager is an Operations Executive and Product Owner with over 10 years of experience in program and project management, compliance, and risk controls. Currently serving as the Operations Vice President at Citi, Patrick is responsible for managing customer service teams and driving organizational change through innovation and process improvement. Previous roles include Senior Vice President at Sprout Mortgage and Project Management and Product Development Director at Carrington Mortgage Services, where significant operational efficiencies and compliance improvements were achieved. Patrick holds a BS in Business Management from Methodist University and has received multiple accolades for outstanding performance throughout their career.
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