Pete Wasserman is a seasoned professional in user experience research and design, currently serving as the Global Head of UX Research, Strategy & Insights for Consumer at Citi since July 2017. With a strong background in leading teams and establishing innovative UX practices, Pete has successfully driven significant projects such as the design strategy for Citi Fintech and the mobile app redesign. Prior experience includes roles at Sachs Insights, where Pete led B2B research and consulting, and various consulting positions focused on user experience and product strategy. Pete's academic credentials include a Bachelor's Degree in Cognitive Psychology from the University of Pittsburgh and a Mini-Masters Certificate in User Experience Design from Rutgers University, along with advanced studies in Psychology at The New School.
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