Prem Kumar

Prem Kumar is a seasoned product manager with extensive experience in driving digital transformation and enhancing operational efficiency across various industries. Currently serving as a Senior Product Manager at Citi, Prem focuses on consumer banking and card platform innovations, including KYC/AML compliance and fraud detection. Previous roles include Product Manager at mPulse, where improvements in AI-driven customer onboarding led to significant reductions in drop-offs and improved compliance. At State Farm, Prem implemented an online claims system that enhanced processing time and accuracy. Experience at Paytm included leading wallet and merchant onboarding initiatives, resulting in increased user engagement and compliance robustness. Early career achievements at Flipkart and Zoho involved executing product strategies that drove revenue growth and operational efficiency.