Ravi Narajala is a Vice President and App Support Tech Lead Analyst at Citi, with over 17 years of experience in Global Application Production L2 Support within the banking domain. Previously, they served as Associate Director at UBS and held the position of AVP at Credit Suisse. With expertise in ITIL life cycles and Site Reliability Engineering, Ravi has played a key role in stabilizing production environments and managing mission-critical sub-ledger applications that support various financial operations. They are currently pursuing a degree in engineering from the Institution of Engineers of India in Kolkata.
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