Reena Daniel is an experienced professional in business process reengineering and client experience management within the finance sector. With a career spanning over a decade, Reena held key positions at Citi India, including Process Reengineering Head for Consumer Operations and Client Experience Head, contributing significantly to process improvements and customer satisfaction. Previous roles include Transformation Lead for Citi Global Wealth and Manager of Specialty Operations at JP Morgan Chase in the United States. Reena's educational background includes a Bachelor of Science in Physics from the University of Madras and ongoing studies for a Lean Six Sigma Black Belt at Lean Six Sigma Academy Amsterdam.
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