Richard Dames is a Senior Infrastructure Analyst (AVP) with extensive experience in technology support and infrastructure management. They previously held positions at Citi, serving as an Executive Support - Helpdesk Supervisor and as a System Specialist II, where they managed technical support for executive management and contributed to operational improvements. Richard earned a Songwriting Certification from Song University and studied English Literature at the Borough of Manhattan Community College, while also achieving a 4.0 GPA in Information Technology through Year Up. Additionally, they have accumulated over 150 course completion certificates in Information Technology through self-education. Richard has been recognized with the Presidential Volunteer Service Award for their community contributions.
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