Roshaan Singh is an Observability Engineer/Analyst at Citi since October 2022, previously serving as a Rater at TELUS International AI Data Solutions from July 2021 to June 2022, where contributions led to a 5% increase in revenue through enhanced AI search optimization and a notable 20% increase in clicks for optimized search results. Prior experience includes roles as a Server and Lead Runner at Studio Movie Grill, providing exemplary customer service and managing over 100 transactions daily, and volunteering at Baylor Scott & White Health and The University of Texas at Arlington, where medical and research support was provided. Educational background includes a Bachelor of Science in Biology from Baylor University and a Bachelor's Degree in Biology from Austin College, alongside studies at Richland Community College and Flatiron School.