Shawnte Johnson is a strategic and results-driven senior leader with over 10 years of experience in process management and quality control, currently serving as the Quality Controller AVP at Citi. Previously, Shawnte held various roles at Wells Fargo Auto, where responsibilities included supervising teams, managing loan documentation, and improving operational efficiency. Shawnte's experience also includes significant roles in healthcare billing and insurance management at Extended Arm Physicians and Serenity Medical, where they successfully implemented systems that boosted revenue and streamlined processes. Shawnte earned a Bachelor of Business Administration from Devry University and holds a certification as a Medical Billing Specialist from Kennesaw State University.
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