Smitha Thukaram is a seasoned professional with over 15 years of experience in CRM, specializing in platforms such as Oracle Siebel and Salesforce. Currently, they serve as Vice President - Business Lead Analyst at Citi, continuing their expertise in analytics and product management. Smitha has held various roles, including CRM Analyst at the New York City Housing Authority and NetApp, and they were an Associate Manager at Virtusa consulting for Citi. Their educational background includes a Bachelor's degree in Electrical, Electronics and Communications Engineering from Manipal Institute of Technology.
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