Soni Raza has a diverse background in training and human resources, beginning as a Customer Service Trainer at Sutherland Global Service Limited from June 2012 to May 2014. Subsequently, Soni served as a Trainer at Just Dial Limited until May 2019 and held the position of Lead Trainer at Concentrix from July 2019 to March 2020. Soni then advanced to the role of Training Manager at ICICI Lombard until October 2025, before transitioning to a Human Resources position at Citi in October 2025. Soni holds a Bachelor’s degree in Business Administration and Management from Shreemati Nathibai Damodar Thackersey Women's University and completed certifications in Debt Recovery from the Indian Institute of Banking and Finance and additional studies with the Chartered Insurance Institute.
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