Sonya Johnson

Sonya Johnson is a results-oriented operations professional with a proven track record in billing and operations management. With expertise in process optimization and team leadership, Sonya has held significant positions at Citi and Verizon, where they led billing teams and implemented successful projects that enhanced operational efficiency. Sonya also served as a Telecom Billing Auditor at Publix, driving cost savings and managing vendor relationships. They hold an Associate Degree in Applied Science of Financial Management from Tulsa Community College and a Bachelor of Science in Business Administration from Southern Nazarene University, demonstrating a strong academic foundation in finance.