Trili Rojas is a results-driven professional specializing in client experience and customer insights at Citi, where they have focused on improving customer experience through innovative initiatives and technology integration since 2012. With a background in consumer banking products and services in Latin America, Trili previously held various leadership roles within Citi, including VP of Customer Experience & Process Management and eBusiness Head, where they successfully drove growth and efficiency in card business operations. Trili holds a Bachelor’s Degree in Computer Science from Universidad Simón Bolívar.
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