Wendy Sanchez possesses a robust background in risk operations, compliance, and customer service within the financial industry. Experience at Citi includes roles as a Risk Operations Specialist, Quality Analyst, and Support Specialist, focusing on client communications, complaint investigations, and compliance monitoring. Currently serving as a Compliance Business Control Analyst at Citi since August 2021, Wendy has contributed significantly to regulatory compliance efforts. Prior experience includes positions at Superior Group as a Claims Assistant and Customer Service Specialist, as well as a Customer Service Representative at Intermedia Group Inc., reinforcing strong analytical and problem-solving skills in client-focused environments.
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