Citizens Advice Scotland
Paul O'Brien possesses a diverse background in communications and public affairs, currently serving in International Engagement and Public Affairs at Ofgem since April 2021, while also holding a voluntary position as a Board Director for the Drumchapel branch of Citizens Advice Scotland since May 2020. Previous experience includes roles in the media department of the Scottish Government from August 2018 to April 2021, Acting Head of Group Media and Media Manager at SSE plc from October 2013 to August 2018, Internal Communications Manager (Contractor) at Scottish Water from March 2013 to October 2013, and Communications Assistant at Balfour Beatty plc from September 2009 to December 2012. Paul O'Brien holds a Bachelor of Arts in Communication and Media Studies and a Bachelor's degree in Accounting and Finance, both from Glasgow Caledonian University.
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Citizens Advice Scotland
The Citizens Advice network in Scotland is the largest independent advice service in the country. Citizens Advice Scotland is a charity within this network – we act as a national organisation supporting and representing the service as a whole and the interests of citizens. At the heart of the network there are 59 individual citizens advice bureau across Scotland, all operating as independent charities in their own right, which focus on providing support and advice directly to clients. Each of these organisations is a member of Citizens Advice Scotland. We believe that every citizen should have access to free, impartial and confidential advice that helps them make informed decisions, whenever they need it and however, they choose to access it. Our Vision Is for a Fairer Scotland where everyone has the advice and information they need to realise their rights, and that the barriers to accessing those rights are effectively challenged. Our Aims > We provide free, independent, impartial and confidential advice and information to ensure that people are not disadvantaged by lack of knowledge of their rights and responsibilities, or through difficult in expressing their needs effectively. > We campaign and influence to tackle the root cause of the problems people face, and to work to strengthen their rights. Our Mission > We help people navigate systems and access their rights. > We build resilience in local communities. > We support the realisation of human rights. > We help change policies and practices to ensure they work for people. The Scottish Association of Citizens Advice Bureaux - Citizens Advice Scotland (Scottish charity SC016637)