Emma Bailey is a Continuous Improvement and Delivery Manager at Citizens Advice, where they specialise in mixed methodology social and policy research. Previously, Emma served as a Senior Policy Researcher at Citizens Advice and held various roles at ComRes, including Research Team Leader and Research Analyst. With a Master of Arts in Political Theology and a BA in Combined Arts from the University of Durham, Emma has extensive experience conducting sensitive research for charitable, public, and non-profit organisations. Emma's commitment to understanding complex social issues is reflected in their work on projects concerning social action, homelessness, and domestic abuse.
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