Since 1949, Citizens Bank’s hometown approach to banking has been focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service.

At Citizens Bank, we are committed to serving the financial needs of each local community where we have Banking Centers, with an emphasis on all types of lending to owner-operated small businesses. 

Our pledge to our customers is to deliver quality personalized service, to ensure a quick response to requests and to have direct contact with the decision maker who is closely involved with our customers and their business.  Strong, successful, small businesses translates into prosperous growing communities.

Our goal is to actively participate in the communities where we live, work and play.  The commitment to the communities we serve is demonstrated through the financial support we provide to local organizations and the volunteer efforts of our staff.

 Citizens Bank employees are leaders, members and volunteers of charitable organizations and events including: Student Board, Habitat for Humanity, Boys and Girls Club, American Cancer Society, Chambers of Commerce, among others.

 
Citizens Bank plays an active role in the financing of community development projects that are aligned with these objectives, while working closely with municipalities and school districts to provide quality banking services. 

Our Bank is as close to “banking with a handshake”, the way it used to be, as you can find in today’s environment.   Our dedication to our customers and the communities we serve is genuine and very much at the heart of the values that Citizens Bank represents.

Banking

Citizens Bank

Bretton Mariani

Thomas Merritt

Julie Randolph

The Banking Operations team at Citizens Bank is responsible for overseeing and optimizing the bank's lending processes and compliance efforts. They manage loan administration, support commercial lending initiatives, and ensure that banking operations align with regulatory standards while delivering personalized service to local businesses. With a focus on community engagement, the team works closely with decision-makers to foster strong relationships and facilitate quick responses to customer needs.

Banking Operations

About

Team members

Other teams at Citizens Bank

Leadership Team

Geology and Natural Resources