Citizens Disability
Jessica Causland is a seasoned legal professional with extensive experience in managing and optimizing legal operations. Currently serving as Manager-Legal at Citizens Disability since September 2013, Jessica has successfully led a team, implemented scalable procedures to enhance virtual hearing compliance, and developed Salesforce reporting to track key performance indicators. Previous roles at Citizens Disability include Associate Manager-Legal, Hearing Operations Specialist, and Legal Service Coordinator, where Jessica demonstrated expertise in client eligibility decisions, policy research, and documentation management for Social Security Administration cases. Additionally, Jessica has experience as a Lifeguard at the YMCA of Greater Boston and as a Victim Service Intern at the Massachusetts Parole Board, contributing to the support of victims of violent crimes. Educational qualifications include a Paralegal Certificate from Boston University, as well as a Master's and Bachelor's degree in Criminal Justice from Westfield State University.
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Citizens Disability
Citizens Disability is America’s premier Social Security Disability institution. their mission is to give a voice to the millions of Americans who are disabled and unable to work- helping them receive the Social Security Disability benefits to which they may be entitled.