Citizens Bank
Hope Gardner Price is an accomplished Senior Operations Manager with extensive experience in mortgage credit bureau reporting and disputes, currently serving at Citizens since July 2014. In this role, Hope oversees credit bureau reporting for over 525,000 mortgage loans, ensuring compliance with FCRA and investor guidelines while managing vendor performance and departmental metrics. Previously, Hope held various positions at SunTrust Bank, including VP of Mortgage Servicing, where responsibilities included managing budgets and departmental performance, and at Capital One, where process management and team development were key focuses. Hope holds a BS in Psychology from Old Dominion University.
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Citizens Bank
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At Citizens Bank, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey.