Pamela Taylor

Pamela Taylor is an experienced IT Support Specialist currently working at Citrus Valley Medical Associates, Inc. since November 2019, where significant improvements in customer satisfaction have been achieved through effective IT request resolutions and technical support. Prior roles include Help Desk Support Specialist at Avanit Hospitals, Remote Support Engineer at Computer Sciences Raytheon, and IT Support at Modis @ Forever 21, showcasing a consistent track record of diagnosing and resolving technical issues in various environments. Pamela has expertise in Active Directory, electronic medical records systems, and remote desktop support, along with notable contributions to network performance and user account administration. Educational credentials include coursework in Comptia Security+, Network Security, and various certifications from New Horizons.